WhatsApp price inquiry reply templates
A price question is a buying signal, not just a data request. The common mistake is to drop a bare number—which turns the whole conversation into a price comparison. Better replies confirm what the buyer actually needs, frame the value, and give a clear next step.
Quote with tiered pricing
Hi [name]! Happy to help. Our [product] is [price] per unit; for [qty]+ it drops to [price], and [qty]+ to [price]. MOQ is [qty] per style and you can mix designs freely. Want me to put together a quick quote for the styles you're after?
Why it works: Tiered pricing anchors the buyer on volume, not just the lowest number, and the closing question keeps you in control of the next step.
Qualify before quoting
Great choice, [name] — pricing depends on quantity and whether you want any customization. Roughly how many units are you planning for the first order, and is this for resale or your own store? I'll send exact pricing right after.
Why it works: For custom or wholesale, quoting blind invites haggling. Two quick questions let you quote the right tier and surface upsell (customization) early.
Hold price, add value
I hear you, [name]. [price] is already our wholesale rate at this quantity — but for orders of [qty]+ I can include [free shipping / a free sample pack / 2% off]. Would that work for a first order?
Why it works: When you can’t move on price, move on the offer. Adding a bonus protects margin better than discounting and still feels like a win.
Reply like this in one click
Inside WhatsApp Web, Sellenca drafts replies like these automatically — in your customer's language, grounded in your pricing and policies, and in each rep's own voice.
Start freeWhere the industry genuinely changes the advice — not just the wording.