WhatsApp price inquiry templates for nail & beauty suppliers
In nail and beauty, the price question almost never arrives as a SKU — it arrives as a screenshot. Before you can quote you have to identify what they're pointing at, then work out which of your three price lists applies. Skip either step and you'll misprice or requote three times.
Part of: Nail & beauty supply →Identify the SKU from the photo first
Love that one, [name]! That looks like our [product/series] — [attach your own photo of the closest match]. Can you confirm it's this? If yes, it's [price] in [size/colour]. If you want the exact shade in the screenshot, send a close-up and I'll match it against our colour chart.
Why it works: Sending your own photo back before quoting turns a guess into a confirmation — it prevents the classic disaster where you quote item A, they order thinking it's item B, and the complaint arrives after shipping.
Qualify the tier before quoting
Happy to quote, [name] — one quick question so I give you the right price: is this for your own salon, for resale in your shop, or wholesale? Salon packs start at [price]; wholesale at [qty]+ is [price]. Which are you?
Why it works: In this trade a salon buyer will happily take the wholesale price if you let them. One question up front costs nothing and protects the whole tier structure from quietly collapsing.
Quote the set, not the single item
[Product] is [price] each, [name] — but most [salons/shops] take it with [related items] since they're used together. The set of [X] is [price], about [X%] cheaper than buying them separately. Want the set list?
Why it works: Beauty products are used in combinations, so a single-item quote leaves money on the table every time. Framing the set as what other salons already do makes it a norm rather than an upsell.
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Inside WhatsApp Web, Sellenca drafts replies like these automatically — in your customer's language, grounded in your pricing and policies, and in each rep's own voice.
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